Payment & Security

Elvariox provides a convenient checkout experience through Shopify and authorized payment providers.

Payment Methods

Available methods are shown at checkout and may include PayPal, Visa, Mastercard, major credit cards, debit cards, accelerated checkout, and other methods available in your region.

Currency

Store prices and shipping charges are displayed in USD. A bank or payment provider may apply currency conversion, cross-border, or other service fees that are not charged or controlled by Elvariox.

Secure Checkout

Payment details are transmitted to authorized processors using the safeguards provided by Shopify and participating payment services. Elvariox does not receive or store complete payment-card numbers or security codes.

Validation and Fraud Prevention

Cardholders and transactions may be subject to validation, authorization, address checks, and fraud screening by us, the payment provider, or the card issuer. An order may be held or canceled if unauthorized or suspicious activity is reasonably suspected.

Discount Codes

Enter an eligible code in the discount field at checkout. Unless an offer states otherwise, one discount code may be used per order, codes have no cash value, and discounts cannot be applied after checkout is completed.

Payment Problems

If a payment is declined, duplicated, pending, or unfamiliar, contact your payment provider and email service@elvariox.com with your order number. Never send complete card information by email.

Contact Us

For questions, order support, or policy requests, email service@elvariox.com. Hangzhou Yiye Trading Co., Ltd. provides customer service by email. We do not publish a customer-service telephone number or physical return address. Approved return instructions are provided by email.